Return Policy

Your satisfaction is guaranteed. If you are not completely satisfied with your purchase, you may return it for credit or exchange within 30 days of the invoice date.

Frames returned for credit or exchange must be in salable condition and must include the original invoice plus all documents and accessories in the original packaging. If there are any missing items you may be subject to a restocking fee.

Product that has been abused or worn may not be returned under any circumstance.

Refunds will be issued in the same form as the original payment. For credit card purchases, please allow two billing cycles for the credit to appear on your statement.

To contact Customer Service please call 1-866-342-2906 (hours are Monday to Friday 8:30AM to 5:30PM – EST).

How do I return or exchange a frame?

Gift Exchange?